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  #1  
Old October 11th, 2009, 11:24 AM
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Default report bugs or problems. please

If you're having any problems please post here. Jim did a major upgrade on the forum which is why it was down the other day. So any thing like

trouble logging
trouble staying logged in
problems posting
things not showing up
etc., etc

Please post here and I'll forward them to Jim.
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Please post in forums; PMs and emails for personalized help are not community oriented and will not be answered. Also search the Library and other threads for information. Thanks.

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  #2  
Old October 12th, 2009, 09:23 PM
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Default Re: report bugs or problems. please

Who's Jim?

Pat
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  #3  
Old October 12th, 2009, 09:28 PM
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Default Re: report bugs or problems. please

Jim is one of BoneSmart's computer guys. He manages the servers for us and will be running maintenance now and then....not daily maintenance like Richard does. They each have a separate, but very important job, to keep BoneSmart running smoothly.
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  #4  
Old October 13th, 2009, 01:48 AM
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Default Re: report bugs or problems. please

With me so far so good !!!!!!!!! thanks Jim........) the getting kicked off is so much better.....thanks......
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  #5  
Old November 11th, 2009, 02:25 PM
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Default Re: report bugs or problems. please

Hello data erros today kicking us off.......i did log off then log back on same thing happened.........thank ya!!!!!!!!!!!
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  #6  
Old November 11th, 2009, 02:28 PM
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Exclamation Re: report bugs or problems. please

Sent an e mail! Sofar have been kicked off a few times when trying to post!!! Grrrrrr!!!
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  #7  
Old November 11th, 2009, 02:51 PM
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Default Re: report bugs or problems. please

I kept getting knocked off. I copied the page and tried to send it in an email to Jamie to see what the page said, but it did not work.

Then I was posting on Run Amok and when I hit the send button a copy of the error we all keep getting showed up in that post. In the middle of my message. The post was around 4pm our time I think.
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  #8  
Old November 11th, 2009, 04:18 PM
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Default Re: report bugs or problems. please

Here is the message that Loggon keeps receiving when she is bumped off the forum:






Database error. The database has encountered a problem. Please try the following:
  • Load the page again by clicking the Refresh button in your web browser.
  • Open the www.bonesmart.org home page, then try to open another page.
  • Click the Back button to try another link.
The www.bonesmart.org forum technical staff have been notified of the error, though you may contact them if the problem persists.


We apologise for any inconvenience.




This has happened to several folks this afternoon and evening, as reported in the posts above.
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  #9  
Old November 11th, 2009, 06:24 PM
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Default Re: report bugs or problems. please

ok - will try and get them addressed as soon as Rich is back
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Left arthroscopic menisectomy 4th October 09
RTKR 17th March 09
Right arthroscopy June 06


Please post in forums; PMs and emails for personalized help are not community oriented and will not be answered. Also search the Library and other threads for information. Thanks.

LEGAL DISCLAIMER - Moderator comments on this web site are provided for informational purposes only and are not a substitute for advice from your personal physician or surgeon.

Administrator is an orthopaedic nurse of 50+ years experience in joint replacement.
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  #10  
Old November 11th, 2009, 06:25 PM
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Exclamation Re: report bugs or problems. please

Thanks,Jo! It seems to be running better now!
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  #11  
Old November 18th, 2009, 03:58 PM
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Default Re: report bugs or problems. please

Receiving the same message again. Took 20 mins to get on. Was talking to Kim and she got knocked off and could not get back on
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  #12  
Old November 18th, 2009, 04:03 PM
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Default Re: report bugs or problems. please

Kim finally got on but she can not post
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  #13  
Old November 18th, 2009, 04:11 PM
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Default Re: report bugs or problems. please

me to i couldnt get back on database error...thanks
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  #14  
Old November 18th, 2009, 05:20 PM
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Default Re: report bugs or problems. please

I had the database error on my Blackberry also! (Mobile site!). And could you please tell me why I don't get the last posting for sometimes hours????
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  #15  
Old November 18th, 2009, 05:26 PM
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Default Re: report bugs or problems. please

Quote:
Originally Posted by Judles View Post
I had the database error on my Blackberry also! (Mobile site!). And could you please tell me why I don't get the last posting for sometimes hours????

Thats a blackberry issue Judles,,I have a site for all the sales guys,,and there is times we have slow responce to posts that were made earlier. I am thinking about throwing my blackberry out the window,at 85MPH. I would so love to see it sliding down the highway,and nobody could bother me,,lol.
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  #16  
Old November 18th, 2009, 05:36 PM
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Default Re: report bugs or problems. please

I'm sooooo with you. Mark! Bit I am soo used to typing in the Blackberry! I can't type on the I phone....unless I use a stylus!!!! Aren't you kinda addicted to it though? I find if I don't have mime.....I'm in serious withdrawal! Even my grandson knows how to turn it on and off! ((:0)
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Old November 18th, 2009, 05:40 PM
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Default Re: report bugs or problems. please

Ya good point Judles,,but I am on the stupid thing 12 hours a day. And mine rings,,then text,,then rings,then text ,then rings,,so on and so on,,lol

But yes,,when I don't have it,,I am looking for it,,,but some day,,trust me,,I am going to throw it out the window,,I will gladly pay the littering fine,lol
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  #18  
Old November 18th, 2009, 05:47 PM
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Default Re: report bugs or problems. please

I betcha ya can't, Mark!!! I know I'd lose that bet!!!! Can't live with "em$.$ definitely can't live without them!!! ((:0)
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Old November 18th, 2009, 05:57 PM
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Default Re: report bugs or problems. please

Quote:
Originally Posted by Judles View Post
I betcha ya can't, Mark!!! I know I'd lose that bet!!!! Can't live with "em$.$ definitely can't live without them!!! ((:0)

Name that bet !! I will win,,I might buy a new one right after you lose,,but I am all about winning,,haha.
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  #20  
Old November 18th, 2009, 06:06 PM
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Default Re: report bugs or problems. please

Mark! That's not fair!!! LOL! I'm so tired tonite, I just might let you win tonite!!! ((:0)
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